Smoked Shoyu Haku

Quick Shipping and Professional Packaging

Because of our long-standing relationship with UPS FedEx DHL and other leading international carriers, we are able to offer a variety shipping options. Our warehouse employees will pack each item according to our strict specifications. Before shipment, all items will be thoroughly examined and secured. We deliver to thousands of clients each day across multiple countries. Our dedication to becoming the largest online retailer in the world is shown by this. Both Europe as well as the USA have warehouses and distribution centres.

Orders that include more than 1 item are given processing time according to each item.

Prior to shipping before shipping, we'll examine thoroughly the items you've ordered. The majority of orders will be shipped within 48 hours. Delivery is expected to take between 3 and seven days.

Returns

Due to multiple parties, including the factory and the warehouse, we're unable to completely manage our stock. The actual stock can change at any moment. Please be aware that it is possible that your order will become unavailable even after you have placed the order.

Our policy is for 30 days. We will not replace or refund your purchase if it has been 30 days from the date of purchase.

You can only return a product in the event that it is not used and is in the same condition the day you received it. It should also be in the original packaging.